Compare SolarWinds Service Desk and Agent.ai Software - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Agent.ai Software?
SolarWinds Service Desk is more expensive to implement (TCO) than Agent.ai Software, and SolarWinds Service Desk is rated higher (94/100) than Agent.ai Software (25/100). SolarWinds Service Desk offers users more features (18) than Agent.ai Software (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Agent.ai
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Agent.ai: Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by its event-based machine learning and natural language processing engines, Agent.ai enables businesses to deliver...
Who is more expensive? SolarWinds Service Desk or Agent.ai Software?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Agent.ai Software.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Agent.ai Software price starts at $0.05 per month , When comparing Agent.ai Software to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Agent.ai Software.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Agent.ai Software based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Agent.ai Software: We are still working to collect the list of features for Agent.ai Software.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Agent.ai Software's target customer size include: SMBs.
Agent.ai Software
starts at $0.05 per month
Agent.ai Software is a leading cloud-based Help Desk software, it is designed to support small and medium size business. Agent.ai Software received a rating of 3.6 from ITQlick team. The software cost is consid...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Agent.ai Software Specifications
ITQlick Score: | 25/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Agent.ai Software review |
Company: | Agent.ai |
Pricing: | starts at $0.05 per month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | Agent.ai Software review, Agent.ai Software pricing, Agent.ai Software alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Agent.ai Software: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.