Compare SolarWinds Service Desk and Mojo Helpdesk Business - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Mojo Helpdesk Business?
SolarWinds Service Desk is more expensive to implement (TCO) than Mojo Helpdesk Business, and SolarWinds Service Desk is rated higher (94/100) than Mojo Helpdesk Business (68/100). SolarWinds Service Desk offers users more features (18) than Mojo Helpdesk Business (7).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Metadot
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Metadot: With Metadot you are in control of the content and look and feel of your site. You can change everything: the logo, the overall look, the content of this and every page. You can rename pages, delete them and add new ones. You can invite users and give them read and write permissions so you choose who can see what pages and who can edit them.
Who is more expensive? SolarWinds Service Desk or Mojo Helpdesk Business?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Mojo Helpdesk Business.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Mojo Helpdesk Business price starts at $14 per agent/month , When comparing Mojo Helpdesk Business to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Mojo Helpdesk Business.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Mojo Helpdesk Business based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Mojo Helpdesk Business: Customer Survey, Email Integration, Incident / Request Management, Remote Control Access, Reporting.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Mojo Helpdesk is perfect for organizations of all shapes and sizes.
Mojo Helpdesk Business
starts at $14 per agent/month
Mojo Helpdesk is a customer support software that can help users to satisfy their customers by providing a ticket based support portal and knowledgebase customer support system. Customers can look for answers i...
PriceDemoCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Mojo Helpdesk Business Specifications
ITQlick Score: | 68/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Mojo Helpdesk Business review |
Company: | Metadot |
Pricing: | starts at $14 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Mojo Helpdesk Business review, Mojo Helpdesk Business pricing, Mojo Helpdesk Business alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Mojo Helpdesk Business: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.