Compare SolarWinds Service Desk and Reamaze - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Reamaze?
SolarWinds Service Desk is more expensive to implement (TCO) than Reamaze, and SolarWinds Service Desk is rated higher (94/100) than Reamaze (80/100). SolarWinds Service Desk offers users more features (18) than Reamaze (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Reamaze
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Reamaze: Reamaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made...
Who is more expensive? SolarWinds Service Desk or Reamaze?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Reamaze.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Reamaze price starts at $29 per team member/month , When comparing Reamaze to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Reamaze.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Reamaze based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Reamaze: We are still working to collect the list of features for Reamaze.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Reamaze's target customer size include: Small businesses and start ups.
Reamaze
starts at $29 per team member/month
Reamaze is a help desk, live chat, and integrated service software designed to enable businesses to manage customer conversations from multiple storefronts and deliver better customer service.
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Reamaze Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Reamaze review |
Company: | Reamaze |
Pricing: | starts at $29 per team member/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Reamaze review, Reamaze pricing, Reamaze alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Reamaze: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.