Compare SolarWinds Service Desk and TeamHeadquarters Help Desk - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or TeamHeadquarters Help Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than TeamHeadquarters Help Desk, and SolarWinds Service Desk is rated higher (94/100) than TeamHeadquarters Help Desk (67/100). SolarWinds Service Desk offers users more features (18) than TeamHeadquarters Help Desk (6).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Entry Software Corporation
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Entry Software Corporation: We offer a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. Both small teams and large organizations benefit from having a single environment for planning and managing their work. Our customers are from a wide range of industries, including Health Care, Government, Education...
Who is more expensive? SolarWinds Service Desk or TeamHeadquarters Help Desk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and TeamHeadquarters Help Desk.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. TeamHeadquarters Help Desk price starts at $20 per user/month , When comparing TeamHeadquarters Help Desk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than TeamHeadquarters Help Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. TeamHeadquarters Help Desk based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
TeamHeadquarters Help Desk: Billing and Invoicing, Email Integration, Knowledge Base/FAQ, Reporting, Scheduling.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. TeamHeadquarters is built for all business sizes and types and comes with an extensive feature set.
TeamHeadquarters Help Desk
starts at $20 per user/month
TeamHeadquarters Help Desk software is a management and support software solution for your business. The software was designed by Entry Software Corporation headquartered in Ontario, Canada. The software provid...
PriceDemoCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
TeamHeadquarters Help Desk Specifications
ITQlick Score: | 67/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> TeamHeadquarters Help Desk review |
Company: | Entry Software Corporation |
Pricing: | starts at $20 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | TeamHeadquarters Help Desk review, TeamHeadquarters Help Desk pricing, TeamHeadquarters Help Desk alternatives |
Compare features
SolarWinds Service Desk: 18 Features
TeamHeadquarters Help Desk: 6 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.