Compare SolarWinds Service Desk and Zeus - Dec 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SolarWinds Service Desk or Zeus?
Zeus is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Zeus (82/100). SolarWinds Service Desk offers users more features (18) than Zeus (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Obor Digital
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Obor Digital: Obor Digital is a software and services company providing a full suite of software and technical logistics solutions specifically geared for the communications industry. Software includes: Asset Management, Help Desk, Computer-Based Training, and Custom Software Development. Services include: CONUS and OCONUS personnel to support the foreign and al...
Who is more expensive? SolarWinds Service Desk or Zeus?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Zeus.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Zeus price starts at $750 per user/month , When comparing Zeus to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Zeus is more expensive than SolarWinds Service Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Zeus based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Zeus: We are still working to collect the list of features for Zeus.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Zeus's target customer size include: SMBs.
Zeus
starts at $750 per user/month
Zeus software is a pure web-based asset management software solution suitable for small-large businesses. The solution contains modules for managing service requests, preventive maintenance, multiple service gr...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Zeus Specifications
ITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Help Desk -> Zeus review |
Company: | Obor Digital |
Pricing: | starts at $750 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zeus review, Zeus pricing, Zeus alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Zeus: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.