Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - Zeus or SolarWinds Service Desk?
Zeus is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Zeus (82/100). SolarWinds Service Desk offers users more features (18) than Zeus (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Obor Digital Vs. Samanage
Obor Digital: Obor Digital is a software and services company providing a full suite of software and technical logistics solutions specifically geared for the communications industry. Software includes: Asset Management, Help Desk, Computer-Based Training, and Custom Software Development. Services include: CONUS and OCONUS personnel to support the foreign and al...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Zeus or SolarWinds?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zeus and SolarWinds.
Zeus price starts at $750 per user/month , On a scale between 1 to 10 Zeus is rated 6, which is similar to the average cost of Help Desk software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Zeus is more expensive than SolarWinds.
Which software includes more/better features?
We've compared Zeus Vs. SolarWinds Service Desk based on some of the most important and required Help Desk features.
Zeus: We are still working to collect the list of features for Zeus.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Zeus's typical customers include: SMBs, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.