Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - SuiteCRM or BOSS Support Central?
BOSS Support Central is more expensive to implement (TCO) than SuiteCRM, and BOSS Support Central is rated higher (84/100) than SuiteCRM (81/100).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SalesAgility Vs. BOSS - Business Oriented Software Solutions.
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally.
SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Who is more expensive? SuiteCRM or BOSS Support Central?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteCRM and BOSS Support Central.
SuiteCRM price starts at $1,500 per license , On a scale between 1 to 10 SuiteCRM is rated 2, which is much lower than the average cost of CRM software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SuiteCRM cost is around the same cost of BOSS Support Central.
Which software includes more/better features?
We've compared SuiteCRM Vs. BOSS Support Central based on some of the most important and required CRM features.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Target customer size
SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.