Compare Symantec ServiceDesk and Symantec ServiceDesk - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Symantec ServiceDesk or Symantec ServiceDesk?

Symantec ServiceDesk is more expensive to implement (TCO) than Symantec ServiceDesk, and Symantec ServiceDesk is rated with the same score (75/100) as Symantec ServiceDesk (75/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Symantec Vs. Symantec

Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...

Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...

Who is more expensive? Symantec ServiceDesk or Symantec ServiceDesk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Symantec ServiceDesk and Symantec ServiceDesk.

Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Symantec ServiceDesk is rated 8, which is higher than the average cost of CRM software. Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Symantec ServiceDesk is rated 8, which is higher than the average cost of CRM software.

Bottom line: Symantec ServiceDesk cost is around the same cost of Symantec ServiceDesk.

Which software includes more/better features?

We've compared Symantec ServiceDesk Vs. Symantec ServiceDesk based on some of the most important and required CRM features.

Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.

Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.

Target customer size

Symantec ServiceDesk's typical customers include: Small, medium and large size businesses, and Symantec ServiceDesk's target customer size include: Small, medium and large size businesses.