Shlomi Lavi /
Apr 10, 2024
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Tealeaf cx or Salesforce CRM?
Tealeaf cx is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Tealeaf cx (77/100). Salesforce CRM offers users more features (21) than Tealeaf cx (3). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IBM Vs. Salesforce.com
IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Tealeaf cx or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tealeaf cx and Salesforce.
Tealeaf cx price starts at $120.96 per license , On a scale between 1 to 10 Tealeaf cx is rated 6, which is similar to the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Tealeaf cx is more expensive than Salesforce.
Which software includes more/better features?
We've compared Tealeaf cx Vs. Salesforce CRM based on some of the most important and required CRM features.
Tealeaf cx: Data Import/Export, Basic Reports, Online Customer Support.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. Salesforce is optimal for people as well as companies.