Compare Tenfold Sales Dialer and USAN IVR - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Tenfold Sales Dialer or USAN IVR?

Tenfold Sales Dialer is more expensive to implement (TCO) than USAN IVR, and USAN IVR is rated higher (89/100) than Tenfold Sales Dialer (77/100). Tenfold Sales Dialer offers users more features (5) than USAN IVR (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TENFOLD Vs. USAN INC

TENFOLD: Tenfold allows me to focus on the conversation by managing the data inflow into SFDC with on-screen call management including call disposition, note taking, @mention co-workers and ability to create new Leads and Contacts.

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

Who is more expensive? Tenfold Sales Dialer or USAN IVR?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tenfold Sales Dialer and USAN IVR.

Tenfold Sales Dialer price starts at $20 per user/month , On a scale between 1 to 10 Tenfold Sales Dialer is rated 8, which is higher than the average cost of CRM software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Tenfold Sales Dialer is more expensive than USAN IVR.

Which software includes more/better features?

We've compared Tenfold Sales Dialer Vs. USAN IVR based on some of the most important and required CRM features.

Tenfold Sales Dialer: Customer Database, Customer Experience Management, Blended Call Center, CRM with Call Center, Call Center.

USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The major customers of the Tenfold Sales Dialer are entrepreneurs who have small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are enjoying the technology-related benefits they obtained from IT, data and web hosting and information related services, mainly with contact center management. and USAN IVR's target customer size include: Small business, Large business.