Compare The and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - The or Salesforce CRM?

The is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than The (82/100). Salesforce CRM offers users more features (21) than The (8). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avondale Software Vs. Salesforce.com

Avondale Software: The Ombudsman combines a client-server database, a graphical front-end, and various server processes to provide the small to mid-sized law firm the tools needed to manage information about clients and their cases, contacts, along with scheduling of work, time records, document generation, and electronic document management.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? The Ombudsman or Salesforce?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for The Ombudsman and Salesforce.

The Ombudsman price starts at $99 per month , On a scale between 1 to 10 The Ombudsman is rated 4, which is lower than the average cost of Legal Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: The Ombudsman is more expensive than Salesforce.

Which software includes more/better features?

We've compared The Vs. Salesforce CRM based on some of the most important and required Legal Management features.

The Ombudsman: Time and Expense Tracking, Billing & Invoicing, Document Management, Case Management, CRM, Email, Vendor/Client Portal, Contract Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

The Ombudsman's typical customers include: SMBs, Salesforce is optimal for people as well as companies.