Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - ThinkingPhones or Talkdesk?
ThinkingPhones is more expensive to implement (TCO) than Talkdesk, and Talkdesk is rated higher (88/100) than ThinkingPhones (80/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Thinking Phone Networks, Inc. Vs. Talkdesk
Thinking Phone Networks, Inc.: Our mission is to make your communication systems work for you and provide apps that both you and your staff will love. We seamlessly unify all of your business voice, text, and conferencing services on a single award-winning cloud platform, connect them to your other cloud applications, and then deliver intelligent, mobile-ready apps to your staff...
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Who is more expensive? ThinkingPhones or Talkdesk?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThinkingPhones and Talkdesk.
ThinkingPhones price starts at $15 per user/month , On a scale between 1 to 10 ThinkingPhones is rated 8, which is higher than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ThinkingPhones is more expensive than Talkdesk.
Which software includes more/better features?
We've compared ThinkingPhones Vs. Talkdesk based on some of the most important and required VoIP features.
ThinkingPhones: We are still working to collect the list of features for ThinkingPhones.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Talkdesk's target customer size include: SMBs.