Compare TXTImpact and Intercom - May 2022

Shlomi LaviShlomi Lavi / May 21, 2022

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Bottom Line: Which is Better - TXTImpact or Intercom?

Intercom is more expensive to implement (TCO) than TXTImpact, and Intercom is rated higher (86/100) than TXTImpact (84/100). Intercom offers users more features (3) than TXTImpact (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TXTImpact Vs. Intercom

TXTImpact: TXTImpact is a simple, fast and reliable Online SMS Messaging Platform run by CityTalk Mobile Technologies , a private Mobile Messaging & Mobile Marketing Company based in Harare, Zimbabwe. With the TXTImpact Mobile Messaging Platform, we offer our customers access to secure, dependable and high capacity messaging services. TXTImpact meets corpora...

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

Who is more expensive? TXTImpact or Intercom?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TXTImpact and Intercom.

TXTImpact price starts at $49 per month , On a scale between 1 to 10 TXTImpact is rated 6, which is similar to the average cost of SMS Marketing software. Intercom price starts at $38 per feature/month , When comparing Intercom to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.

Bottom line: TXTImpact cost is around the same cost of Intercom.

Which software includes more/better features?

We've compared TXTImpact Vs. Intercom based on some of the most important and required SMS Marketing features.

TXTImpact: We are still working to collect the list of features for TXTImpact.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

TXTImpact's typical customers include: Small, medium and large size businesses, Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers.



TXTImpact

ITQlick rating
(5/5)

starts at $49 per month

TXTImpact is a growing cloud-based Marketing software, it is designed to support small, medium and large size business. TXTImpact received a rating of 5 from ITQlick team. The software cost is considered averag...

Categories: Mobile Marketing.

Intercom

ITQlick rating
(4.6/5)

starts at $38 per feature/month

Intercom is a customer management software designed to help users see who is using their product in real-time and provides an easy way to talk to their users. Users can send personalized messages to the ...

Categories: CRM, Help Desk.

Compare specifications

Compare features

TXTImpact: 0 Features

We are working to collect the list of features

Intercom: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TXTImpact
ITQlick rating
5/5
Score
84/100
Pricing
6/10
License pricing
$49 per month
Functionality
3
Compare
Intercom
ITQlick rating
4.6/5
Score
86/100
Pricing
7/10
License pricing
$38 per feature/month
Functionality
5
Flowroute
ITQlick rating
4.6/5
Score
91/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3
TargetEveryOne
ITQlick rating
4.5/5
Score
85/100
Pricing
6/10
License pricing
$79 per month
Functionality
6
TextMagic
ITQlick rating
4.7/5
Score
85/100
Pricing
2/10
License pricing
$0.04 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.