Compare Intercom and TXTImpact - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Intercom or TXTImpact?

Intercom is more expensive to implement (TCO) than TXTImpact, and Intercom is rated higher (86/100) than TXTImpact (84/100). Intercom offers users more features (3) than TXTImpact (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. TXTImpact

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

TXTImpact: TXTImpact is a simple, fast and reliable Online SMS Messaging Platform run by CityTalk Mobile Technologies , a private Mobile Messaging & Mobile Marketing Company based in Harare, Zimbabwe. With the TXTImpact Mobile Messaging Platform, we offer our customers access to secure, dependable and high capacity messaging services. TXTImpact meets corpora...

Who is more expensive? Intercom or TXTImpact?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and TXTImpact.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. TXTImpact price starts at $49 per month , When comparing TXTImpact to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.

Bottom line: Intercom cost is around the same cost of TXTImpact.

Which software includes more/better features?

We've compared Intercom Vs. TXTImpact based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

TXTImpact: We are still working to collect the list of features for TXTImpact.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers. and TXTImpact's target customer size include: Small, medium and large size businesses.