Compare Typeform and CustomerSure - Mar 2022

Shlomi LaviShlomi Lavi / Mar 21, 2022

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Bottom Line: Which is Better - Typeform or CustomerSure?

CustomerSure is more expensive to implement (TCO) than Typeform, and Typeform is rated higher (90/100) than CustomerSure (53/100). Typeform offers users more features (9) than CustomerSure (3). There is a clear winner in this case and it is Typeform!

Looking for the right Survey Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Typeform Vs. CustomerSure

Typeform: The versatile data collection tool for professionals. Typeform makes asking easy & answering refreshing.

CustomerSure: CustomerSure is a one-stop shop for online customer service software. If your goal is customer satisfaction, you want to maintain an excellent reputation for customer service, and use it to attract more customers, then we have the tools you need.To provide simple, effective software that makes it easier for small and medium sized businesses to exce...

Who is more expensive? Typeform or CustomerSure?

The real total cost of ownership (TCO) of Survey Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Typeform and CustomerSure.

Typeform price starts at $21 per user/month , On a scale between 1 to 10 Typeform is rated 6, which is similar to the average cost of Survey Software software. CustomerSure price starts at $39 per user/month , When comparing CustomerSure to its competitors, the software is rated 6 - similar to the average Survey Software software cost.

Bottom line: Typeform cost is around the same cost of CustomerSure.

Which software includes more/better features?

We've compared Typeform Vs. CustomerSure based on some of the most important and required Survey Software features.

Typeform: Data analysis, Project Collaboration, Email Marketing, Marketing, Online Marketing, Create Plain-Text Messages, Data Center Management, Survey Software.

CustomerSure: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Typeform's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.

Typeform

ITQlick rating
(4.7/5)

starts at $21 per user/month

Typeform is a growing cloud-based Survey Software software, it is designed to support small, medium and large size business. Typeform received a rating of 4.7 from ITQlick team. The software cost is considered ...

Categories: Data analysis, Text mining, Video Conferencing, Team Collaboration.

CustomerSure

ITQlick rating
(4.3/5)

starts at $39 per user/month

CustomerSure is a customer feedback management solution for businesses of all sizes. Its capabilities include feedback surveys, service dashboard, review publishing, and others. The software was designed and la...

Categories: CRM.

Compare specifications

Compare features

Typeform: 9 Features

Data analysis
Project Collaboration
Email Marketing
Marketing
Online Marketing
Create Plain-Text Messages
Data Center Management
Survey Software
Remote Access

CustomerSure: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Typeform
ITQlick rating
4.7/5
Score
90/100
Pricing
6/10
License pricing
$21 per user/month
Functionality
20
Compare
CustomerSure
ITQlick rating
4.3/5
Score
53/100
Pricing
6.8/10
License pricing
$39 per user/month
Functionality
4
PlanSwif...
ITQlick rating
4.3/5
Score
96/100
Pricing
2/10
License pricing
$1,595 per license
Functionality
15
Sage Est...
ITQlick rating
4/5
Score
89/100
Pricing
5/10
License pricing
$3,500 per license
Functionality
14
Sage 300...
ITQlick rating
4.1/5
Score
87/100
Pricing
8/10
License pricing
$14,000 per license
Functionality
30

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.