Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - UpKeep or ChurnZero?
ChurnZero is more expensive to implement (TCO) than UpKeep, and UpKeep is rated higher (94/100) than ChurnZero (75/100). UpKeep offers users more features (7) than ChurnZero (0). There is a clear winner in this case and it is UpKeep!
Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
UpKeep Maintenance Management Vs. ChurnZero
UpKeep Maintenance Management: UpKeep Maintenance Management is headquartered in Los Angeles, California, and serves the global business community. As a type of Computerized Maintenance Management System (CMMS), Upkeep goes one step further: it is the premier mobile-first tool of its kind in the market. Rather than relying on a desktop, UpKeep enables businesses to conveniently...
ChurnZero: Put simply, our focus is our customers. As a Customer Success company, our customers and their continued success is at the heart of everything we do.
ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their produ...
Who is more expensive? UpKeep or ChurnZero?
The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UpKeep and ChurnZero.
UpKeep price starts at $45 per user/month , On a scale between 1 to 10 UpKeep is rated 2, which is much lower than the average cost of Maintenance software. ChurnZero accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UpKeep is rated 2, which is much lower than the average cost of Maintenance software.
Bottom line: ChurnZero is more expensive than UpKeep.
Which software includes more/better features?
We've compared UpKeep Vs. ChurnZero based on some of the most important and required Maintenance features.
UpKeep: Remote Access, Inventory Management, Work Order Management, Mobile Access, Purchasing, RFID Integration, Vendor Managed Inventory.
ChurnZero: We are still working to collect the list of features for ChurnZero.
Target customer size
UpKeep Maintenance software is used by a wide range of businesses across various industries, including manufacturing, facilities management, property management, hospitality, and transportation. and ChurnZero's target customer size include: Start up, Small business, Medium business, Large business.