Compare VanillaSoft and CallTools - Sep 2022
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Bottom Line: Which is Better - VanillaSoft or CallTools?
VanillaSoft is more expensive to implement (TCO) than CallTools, and VanillaSoft is rated higher (80/100) than CallTools (75/100). CallTools offers users more features (5) than VanillaSoft (3).
Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VanillaSoft Vs. CallTools Inc.
VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...
CallTools Inc.: At CallTools.com, we are passionate about technology and building systems that help our clients thrive. Our backgrounds are diverse, and we understand that business solutions need to add clear value to the organization. The diversity of our backgrounds enables us to have a greater understanding of our clients business needs. We put all our effort i...
Who is more expensive? VanillaSoft or CallTools?
The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and CallTools.
VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. CallTools price starts at $99 per month , When comparing CallTools to its competitors, the software is rated 2 - much lower than the average Sales Forecasting software cost.
Bottom line: VanillaSoft is more expensive than CallTools.
Which software includes more/better features?
We've compared VanillaSoft Vs. CallTools based on some of the most important and required Sales Forecasting features.
VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.
CallTools: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. Majority of the customers utilizing CallTools are those who have small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.
CallTools
starts at $99 per month
CallTools is a cloud-based predictive dialer as well as an inbound call center software solution. The software assists businesses in managing the productivity and effectiveness of their call center operations.
Compare PricingCompare specifications
VanillaSoft Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Sales Forecasting -> VanillaSoft review |
Company: | VanillaSoft |
Pricing: | starts at $80 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | VanillaSoft review, VanillaSoft pricing, VanillaSoft alternatives |
CallTools Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> CallTools review |
Company: | CallTools Inc. |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | CallTools review, CallTools pricing, CallTools alternatives |
Compare features
VanillaSoft: 3 Features
CallTools: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.