Compare VanillaSoft and ExactCall - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - VanillaSoft or ExactCall?

VanillaSoft is more expensive to implement (TCO) than ExactCall, and VanillaSoft is rated higher (80/100) than ExactCall (79/100). VanillaSoft offers users more features (3) than ExactCall (0).

Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VanillaSoft Vs. KomBea Corp.

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

KomBea Corp.: Call center experts understand the benefits of providing customers with both automated systems and live agents. Automated systems can provide a level of accuracy, security, and efficiency not possible with live agents, yet still don't fulfill many other customer-service needs. Live agents are often the better choice, though their imperfections int...

Who is more expensive? VanillaSoft or ExactCall?

The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and ExactCall.

VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. ExactCall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software.

Bottom line: VanillaSoft cost is around the same cost of ExactCall.

Which software includes more/better features?

We've compared VanillaSoft Vs. ExactCall based on some of the most important and required Sales Forecasting features.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

ExactCall: We are still working to collect the list of features for ExactCall.

Target customer size

VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. Customers of the software include small and medium businesses as well as large enterprises.