Compare Vena and LiveAgent - Oct 2022

Shlomi LaviShlomi Lavi / Oct 07, 2022

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Bottom Line: Which is Better - Vena or LiveAgent?

Vena is more expensive to implement (TCO) than LiveAgent, and Vena is rated higher (87/100) than LiveAgent (80/100). Vena offers users more features (9) than LiveAgent (5).

Looking for the right Budgeting & CPM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vena Solution Vs. Quality Unit

Vena Solution: Vena Solutions delivers the most flexible performance management solution available for budgeting, forecasting, planning, reporting, analytics, and other mission-critical finance and accounting processes to large and mid-market companies around the world. Vena’s unified web-based software platform embraces all the power and flexibility of Microsoft...

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

Who is more expensive? Vena or LiveAgent?

The real total cost of ownership (TCO) of Budgeting & CPM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vena and LiveAgent.

Vena accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Vena is rated 6, which is similar to the average cost of Budgeting & CPM software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Budgeting & CPM software cost.

Bottom line: Vena is more expensive than LiveAgent.

Which software includes more/better features?

We've compared Vena Vs. LiveAgent based on some of the most important and required Budgeting & CPM features.

Vena: Version Control, Audit Trail, Budgeting & Forecasting, Financial reporting, OLAP, Project Budgeting, Dashboarding, Business performance management.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

Target customer size

Vena is best for medium to large corporate companies that deal with a lot of spreadsheets and spreadsheet like reports from other companies and/or subsidiaries. Customers of the software include businesses of all sizes and a wide range of types.



Vena

ITQlick rating
(4.3/5)

Vena Solutions is a Corporate Performance Management (CPM) software that helps corporate companies manage, organize, and support spreadsheet and spreadsheet based processes for consolidation, management, and re...

Categories: Accounting & Finance, Budgeting & CPM, Financial reporting, Financial consolidation.

LiveAgent

ITQlick rating
(4.7/5)

starts at $15 per agent/month

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Simple, yet powerful interface: Answer mail...

Categories: Document Management, Call Center, Ticket Management, IT Asset Management, Network Monitoring.

Compare specifications

Compare features

Vena: 9 Features

Version Control
Audit Trail
Budgeting & Forecasting
Financial reporting
OLAP
Project Budgeting
Dashboarding
Business performance management
Forecasting

LiveAgent: 5 Features

Chat
Email integration
IT Asset Management
Network Management
Ticket Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Vena
ITQlick rating
4.3/5
Score
87/100
Pricing
6.8/10
License pricing
Pricing not available
Functionality
21
Review
Compare
LiveAgent
ITQlick rating
4.7/5
Score
80/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
14
Workday ...
ITQlick rating
4.5/5
Score
94/100
Pricing
8/10
License pricing
$15,000 per license
Functionality
28
neubrain...
ITQlick rating
3.8/5
Score
92/100
Pricing
4/10
License pricing
$10,000 per license
Functionality
17
Budgyt
ITQlick rating
4.9/5
Score
89/100
Pricing
3/10
License pricing
$399 per month
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.