Compare Verizon UCCaaS and SolarWinds Service Desk - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Verizon UCCaaS or SolarWinds Service Desk?

Verizon UCCaaS is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Verizon UCCaaS (80/100). SolarWinds Service Desk offers users more features (18) than Verizon UCCaaS (0). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Verizon Enterprise Solutions Vs. Samanage

Verizon Enterprise Solutions: In today’s rapidly transforming environment, we design, build, and operate the networks, information systems, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity. nnOur solutions across Connected Machines, Dynamic Cloud, Intelligent Networking a...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Verizon UCCaaS or SolarWinds?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Verizon UCCaaS and SolarWinds.

Verizon UCCaaS price starts at $30 per line , On a scale between 1 to 10 Verizon UCCaaS is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Verizon UCCaaS cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared Verizon UCCaaS Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.

Verizon UCCaaS: We are still working to collect the list of features for Verizon UCCaaS.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

The typical customers who benefit from using Verizon UCCaaS are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of business phone systems. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.