Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Nuance IVR is more expensive to implement (TCO) than Viber, and Nuance IVR is rated higher (92/100) than Viber (82/100). Both tools offer the same amount of features.
Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Viber and Nuance IVR.
Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software.
Bottom line: Nuance IVR is more expensive than Viber.
We've compared Viber Vs. Nuance IVR based on some of the most important and required Online Community features.
Viber: Data Import/Export, Basic Reports, Online Customer Support.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...
Compare Pricing
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Online Community -> Viber review |
Company: | Viber |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Viber review, Viber pricing, Viber alternatives |
ITQlick Score: | 92/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.