Compare Vivantio Pro and iSupport - Jul 2022
Compare Pricing
Shlomi Lavi / Jul 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Vivantio Pro or iSupport?
iSupport is more expensive to implement (TCO) than Vivantio Pro, and iSupport is rated higher (81/100) than Vivantio Pro (75/100). iSupport offers users more features (7) than Vivantio Pro (0). There is a clear winner in this case and it is iSupport!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vivantio Vs. iSupport Software
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
iSupport Software: iSupport Software is the oldest, privately owned, continually operating company in the help desk software/customer support market. Founded in 1992 as GWI Software, our goals have always been simple and consistent: Customers, Company, and Community (the three Cs). By focusing on these three principals in that specific order, we have overcome numerou...
Who is more expensive? Vivantio Pro or iSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vivantio Pro and iSupport.
Vivantio Pro price starts at $42 per user/month , On a scale between 1 to 10 Vivantio Pro is rated 4, which is lower than the average cost of Help Desk software. iSupport price starts at $699 per license , When comparing iSupport to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Vivantio Pro cost is around the same cost of iSupport.
Which software includes more/better features?
We've compared Vivantio Pro Vs. iSupport based on some of the most important and required Help Desk features.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
iSupport: Asset Management, Billing and Invoicing, Change Management, Customer Survey, Email Integration.
Target customer size
Vivantio Pro's typical customers include: Small, medium and large size businesses, The software is suitable for the front-desk customer support needs of small and medium business ventures.
Compare specifications
Vivantio Pro Specifications
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Vivantio Pro review |
| Company: | Vivantio |
| Pricing: | starts at $42 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
iSupport Specifications
| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> iSupport review |
| Company: | iSupport Software |
| Pricing: | starts at $699 per license |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | iSupport review, iSupport pricing, iSupport alternatives |
Compare features
Vivantio Pro: 0 Features
iSupport: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.