Compare VoIP Phones and SolarWinds Service Desk - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - VoIP Phones or SolarWinds Service Desk?

VoIP Phones is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than VoIP Phones (88/100). SolarWinds Service Desk offers users more features (18) than VoIP Phones (3). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NetEffect Vs. Samanage

NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills. NetEffect is committed to providing our clients ...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? VoIP Phones or SolarWinds?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VoIP Phones and SolarWinds.

VoIP Phones price starts at $19.95 per month , On a scale between 1 to 10 VoIP Phone Systems is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: VoIP Phones cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared VoIP Phones Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.

VoIP Phones: Data Import/Export, Basic Reports, Online Customer Support.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

VoIP Phones's typical customers include: Start up, Small business, Medium business, Large business, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.