Compare Whatfix and BigPanda - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Whatfix or BigPanda?

BigPanda is more expensive to implement (TCO) than Whatfix, and BigPanda is rated higher (80/100) than Whatfix (77/100).

Looking for the right Cloud LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WHATFIX Vs. BigPanda

WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.

BigPanda: This is our team. We're working hard to help you manage and respond to Ops incidents faster. BigPanda is an automation platform for Ops troubleshooting within modern IT environments. BigPanda keeps online businesses up by enabling Ops professionals to automate time intensive troubleshooting tasks, resolve issues faster, and minimize the business ...

Who is more expensive? Whatfix or BigPanda?

The real total cost of ownership (TCO) of Cloud LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Whatfix and BigPanda.

Whatfix price starts at $1,200 per year , On a scale between 1 to 10 Whatfix is rated 6, which is similar to the average cost of Cloud LMS software. BigPanda price starts at $199 per user/month , When comparing BigPanda to its competitors, the software is rated 6 - similar to the average Cloud LMS software cost.

Bottom line: Whatfix cost is around the same cost of BigPanda.

Which software includes more/better features?

We've compared Whatfix Vs. BigPanda based on some of the most important and required Cloud LMS features.

Whatfix: We are still working to collect the list of features for Whatfix.

BigPanda: We are still working to collect the list of features for BigPanda.

Target customer size

The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service. Customers of the software include small and medium businesses as well as large enterprises.