Compare WhatsApp and CARES™ - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - WhatsApp or CARES™?

CARES™ is more expensive to implement (TCO) than WhatsApp, and WhatsApp is rated higher (91/100) than CARES™ (82/100). WhatsApp offers users more features (3) than CARES™ (0). There is a clear winner in this case and it is WhatsApp!

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WhatsApp Vs. Centurion, Inc.

WhatsApp: WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley. What does the name mean you ask? Well, WhatsApp is a pun on What's Up in case you didn't get it yet:)Because we want to build a better SMS alternative. Because we believe we can. Because someday very soon everybody will have a Smartphone.WhatsApp was founded ...

Centurion, Inc.: Since 1981, Centurion has prospered because of our reputation for "Doing what we said we would do". Centurion, Inc. is a privately held corporation providing in-house solutions to help companies better serve their clients. These tools help your employees build strong relationships with your clients thus improving the customer experience. These t...

Who is more expensive? WhatsApp or CARES™?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhatsApp and CARES™.

WhatsApp accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatsApp is rated 2, which is much lower than the average cost of Communications software. CARES™ price starts at $2499.95 per license , When comparing CARES™ to its competitors, the software is rated 8 - higher than the average Communications software cost.

Bottom line: CARES™ is more expensive than WhatsApp.

Which software includes more/better features?

We've compared WhatsApp Vs. CARES™ based on some of the most important and required Communications features.

WhatsApp: Data Import/Export, Basic Reports, Online Customer Support.

CARES™: We are still working to collect the list of features for CARES™.

Target customer size

Customers of the software include individual mobile users as well as businesses. and CARES™'s target customer size include: Small, medium and large size businesses.

WhatsApp

ITQlick rating
(3.9/5)

WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...

Categories: Mobile.

CARES™

ITQlick rating
(2.8/5)

starts at $2499.95 per license

CARESTM is a cloud-based communications software that enables customer care agents to determine optimum customer engagement through call routing and queuing functions.

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

WhatsApp: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

CARES™: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WhatsApp
ITQlick rating
3.9/5
Score
91/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Compare
CARES™
ITQlick rating
2.8/5
Score
82/100
Pricing
9.2/10
License pricing
$2499.95 per license
Functionality
13
Cellcryp...
ITQlick rating
3.7/5
Score
90/100
Pricing
3.2/10
License pricing
$1,600 per year
Functionality
5
LifeSize...
ITQlick rating
3.6/5
Score
86/100
Pricing
3.4/10
License pricing
$14.95 per host/month
Functionality
5
modomodo
ITQlick rating
2.8/5
Score
81/100
Pricing
7/10
License pricing
$59 per month
Functionality
11

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.