Shlomi Lavi /
Jul 26, 2022
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Bottom Line: Which is Better - WhosOn or Comm100 Live Chat?
Comm100 Live Chat is more expensive to implement (TCO) than WhosOn, and WhosOn is rated higher (90/100) than Comm100 Live Chat (81/100). Comm100 Live Chat offers users more features (6) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. Comm100 Network Corporation
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.
Who is more expensive? WhosOn or Comm100 Live Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and Comm100 Live Chat.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. Comm100 Live Chat price starts at $24 per agent/month , When comparing Comm100 Live Chat to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: WhosOn cost is around the same cost of Comm100 Live Chat.
Which software includes more/better features?
We've compared WhosOn Vs. Comm100 Live Chat based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, and Comm100 Live Chat's target customer size include: Small, medium and large size businesses.