Shlomi Lavi /
Jul 04, 2022
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Bottom Line: Which is Better - WhosOn or Live Chat?
WhosOn is more expensive to implement (TCO) than Live Chat, and WhosOn is rated higher (90/100) than Live Chat (82/100). Live Chat offers users more features (9) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. Live2support Inc.
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Live2support Inc.: Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your web page to enable Live Support on your website.
Who is more expensive? WhosOn or Live Chat Software?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and Live Chat Software.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. Live Chat Software price starts at $10 per operator/month , When comparing Live Chat Software to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than Live Chat Software.
Which software includes more/better features?
We've compared WhosOn Vs. Live Chat based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Live Chat Software: Billing and Invoicing, Change Management, Mobile Integration, Multi-Site Support, Remote Control Access.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, and Live Chat Software's target customer size include: Small, medium and large size businesses.