Shlomi Lavi /
Mar 22, 2022
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Bottom Line: Which is Better - WhosOn or LiveChat?
WhosOn is more expensive to implement (TCO) than LiveChat, and WhosOn is rated higher (90/100) than LiveChat (78/100). LiveChat offers users more features (7) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. LiveChat, Inc.
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...
Who is more expensive? WhosOn or LiveChat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and LiveChat.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. LiveChat price starts at $16 per agent/month , When comparing LiveChat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than LiveChat.
Which software includes more/better features?
We've compared WhosOn Vs. LiveChat based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, LiveChat is flexible enough to meet the needs of any business regardless of the size and type.