Compare Windows 7 and ContactCenter - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Windows 7 or ContactCenter?

ContactCenter is more expensive to implement (TCO) than Windows 7, and Windows 7 is rated higher (90/100) than ContactCenter (62/100). Both tools offer the same amount of features.

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Cisco Systems

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Cisco Systems: Cisco Systems, Inc. is an American corporation  that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]

Who is more expensive? Windows 7 or ContactCenter?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Windows 7 and ContactCenter.

Windows 7 price starts at $239.99 per license , On a scale between 1 to 10 Windows 7 is rated 4, which is lower than the average cost of IT Management software. ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Windows 7 is rated 4, which is lower than the average cost of IT Management software.

Bottom line: ContactCenter is more expensive than Windows 7.

Which software includes more/better features?

We've compared Windows 7 Vs. ContactCenter based on some of the most important and required IT Management features.

Windows 7: Data Import/Export, Basic Reports, Online Customer Support.

ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Windows 7's typical customers include: Start up, Small business, Medium business, Large business, Private use, Customers of the software include businesses of all sizes and types hailing from all major industries.