Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
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ContactCenter is more expensive to implement (TCO) than Windows 7, and Windows 7 is rated higher (90/100) than ContactCenter (62/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ContactCenter and Windows 7.
ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactCenter is rated 6, which is similar to the average cost of IT Management software. Windows 7 price starts at $239.99 per license , When comparing Windows 7 to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ContactCenter is more expensive than Windows 7.
We've compared ContactCenter Vs. Windows 7 based on some of the most important and required IT Management features.
ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.
Windows 7: Data Import/Export, Basic Reports, Online Customer Support.
Customers of the software include businesses of all sizes and types hailing from all major industries. and Windows 7's target customer size include: Start up, Small business, Medium business, Large business, Private use.
Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
Compare Pricingstarts at $239.99 per license
Windows 7 is a leading cloud-based IT Management software, it is designed to support small, medium and large size business. Windows 7 received a rating of 3.3 from ITQlick team. The software cost is considered ...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> ContactCenter review |
Company: | Cisco Systems |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ContactCenter review, ContactCenter pricing, ContactCenter alternatives |
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Windows 7 review |
Company: | Microsoft |
Pricing: | starts at $239.99 per license |
Typical customers: | Start up, Small business, Medium business, Large business, Private use |
Platforms: | Desktop, Cloud |
Links: | Windows 7 review, Windows 7 pricing, Windows 7 alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.