Shlomi Lavi /
Mar 22, 2022
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Bottom Line: Which is Better - Wintac or Smart Service?
Wintac is more expensive to implement (TCO) than Smart Service, and Wintac is rated higher (91/100) than Smart Service (89/100). Wintac offers users more features (16) than Smart Service (8).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Intac International Vs. My Service Depot
Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies.
With over 25 years experience in providing the field service industry with the highest-quality softwa...
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training.
My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
Who is more expensive? Wintac or Smart Service?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Wintac and Smart Service.
Wintac price starts at $1,495 per license , On a scale between 1 to 10 Wintac is rated 8, which is higher than the average cost of Field Service software. Smart Service price starts at $1599.99 per license , When comparing Smart Service to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Wintac is more expensive than Smart Service.
Which software includes more/better features?
We've compared Wintac Vs. Smart Service based on some of the most important and required Field Service features.
Wintac: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction.
Target customer size
Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery. Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises.