Compare YouTrack and Mhelpdesk - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - YouTrack or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than YouTrack, and Mhelpdesk is rated higher (95/100) than YouTrack (84/100). Mhelpdesk offers users more features (15) than YouTrack (6).

Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

JetBrains Vs. Mhelpdesk

JetBrains: JetBrains, creator of the best Java IDE - IntelliJ IDEA - is a technology-leading software development firm specializing in the creation of intelligent development.At JetBrains, we have a passion for making people more productive through smart software solutions that help them focus more on what they really want to accomplish, and less on mundane, ...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? YouTrack or Mhelpdesk?

The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for YouTrack and Mhelpdesk.

YouTrack price starts at $3.67 per user/month , On a scale between 1 to 10 YouTrack is rated 4, which is lower than the average cost of Project Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Project Management software cost.

Bottom line: Mhelpdesk is more expensive than YouTrack.

Which software includes more/better features?

We've compared YouTrack Vs. Mhelpdesk based on some of the most important and required Project Management features.

YouTrack: Workflow, Agile Project Management, Issue Tracking, Task Management, Time Tracking, Ticket Management.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of types. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.