Compare zendesk and Augutech Predictive Dialer - May 2022
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Bottom Line: Which is Better - zendesk or Augutech Predictive Dialer?
Augutech Predictive Dialer is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Augutech Predictive Dialer (70/100). zendesk offers users more features (11) than Augutech Predictive Dialer (5). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. AuguTech
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
AuguTech: Augutech has developed an easy-to-use and affordable communication software predictive dialer that helps communities and businesses to share information, exchange ideas, build strong relationships and grow in size and profitability. Augutech provides voice communication, email communication and text-message communication with unparalleled levels of...
Who is more expensive? zendesk talk or Augutech Predictive Dialer Software?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for zendesk talk and Augutech Predictive Dialer Software.
zendesk talk price starts at $49 per user/month , On a scale between 1 to 10 zendesk talk is rated 2, which is much lower than the average cost of Call Center software. Augutech Predictive Dialer Software price Has a free version , When comparing Augutech Predictive Dialer Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: zendesk talk cost is around the same cost of Augutech Predictive Dialer Software.
Which software includes more/better features?
We've compared zendesk Vs. Augutech Predictive Dialer based on some of the most important and required Call Center features.
zendesk talk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR (Interactive Voice Response).
Augutech Predictive Dialer Software: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Target customer size
zendesk talk's typical customers include: Small, medium and large size businesses, and Augutech Predictive Dialer Software's target customer size include: SMBs.
Augutech Predictive Dialer
Has a free version
Augutech Predictive Dialer Software is a fast growing cloud-based Call Center software, it is designed to support small and medium size call centers. Augutech Predictive Dialer Software received a rating of 5 f...
Compare PricingCompare specifications
zendesk talk Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
Augutech Predictive Dialer Specifications
ITQlick Score: | 70/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Augutech Predictive Dialer review |
Company: | AuguTech |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Augutech Predictive Dialer review, Augutech Predictive Dialer pricing, Augutech Predictive Dialer alternatives |
Compare features
zendesk talk: 11 Features
Augutech Predictive Dialer Software: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.