Shlomi Lavi /
Oct 06, 2022
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Bottom Line: Which is Better - Zoho Desk or C2 ATOM?
Zoho Desk is more expensive to implement (TCO) than C2 ATOM, and Zoho Desk is rated higher (92/100) than C2 ATOM (80/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. C2 Innovations
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
Who is more expensive? Zoho Desk or C2 ATOM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and C2 ATOM.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zoho Desk is more expensive than C2 ATOM.
Which software includes more/better features?
We've compared Zoho Desk Vs. C2 ATOM based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes hailing from a variety of industries.