C2 ATOM Review

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Last updated: Sep 05, 2019

C2 ATOM Review

ITQlick rating
(4.1/5)

Small business

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

  • Categories (4/18):

    • Dashboards & KPIs
    • Construction Service Management
    • Casino CRM
    • Complaint Management

Shlomi Lavi / updated: Sep 05, 2019

What is C2 ATOM?

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The software was developed and released by C2 Innovations headquartered in Quebec, Canada.

Average Rating -

The rating of C2 ATOM is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include businesses of all sizes hailing from a variety of industries. Major industries where it has been deployed include healthcare and hospitality, education, manufacturing and automation, distribution, financial services, retail and wholesale, and others. Some notable clients of the software include Foundation Cite de la Sante, GazMetro, and CGI etc.

Features

C2 ATOM offers seamless integration with the existing as well as third party CRM and ERP systems. It offers a range of service desk capabilities including change management, problem management, asset management, incident management, demand management, service catalog, knowledge management, and others.

The software features a bi-directional self-service portal whose design and fields can be customized. It also offers tracking and monitoring of key performance indicators and automation of workflows. Other important services of the software include alerts and notifications, automated routing, customer database, email integration, queue management, knowledge base, issue management, surveys and feedback, and ticket management etc.

Competitors & Alternatives

Popular Alternatives to C2 ATOM: Symantec Altiris Deployment Solution, Windows 7, SevOne, Informatica PowerCenter, PingFederate, Mendix App Platform, OpenSpan Desktop Automation, Kaseya VSA, Asset Bank, License Manager.

C2 ATOM Pricing Information

The IT Management experts at ITQlick has reviewed C2 ATOM pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching C2 ATOM in action

C2 ATOM Categories

Dashboards & KPIs
Construction Service Management
Casino CRM
Complaint Management
Customer Engagement
Healthcare CRM
Help Desk
Insurance CRM
Online CRM
Pharmaceutical CRM
Project Collaboration
Real Estate CRM

Specifications

Company:
Address: Laval, Québec H7V 3Z3, Canada
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile
Operating Systems: Mac OS, Windows, Linux

C2 ATOM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
C2
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
Symantec
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$12,975 per license
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Windows
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$50 per year
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
SevOne
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$2,995 per license
Hosting
NA
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Compare
Informatica
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$24,528 per year
Hosting
On premise and Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review