Shlomi Lavi /
May 16, 2022
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Bottom Line: Which is Better - Zoho Desk or TeamHeadquarters Help Desk?
Zoho Desk is more expensive to implement (TCO) than TeamHeadquarters Help Desk, and Zoho Desk is rated higher (92/100) than TeamHeadquarters Help Desk (67/100). TeamHeadquarters Help Desk offers users more features (6) than Zoho Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. Entry Software Corporation
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Entry Software Corporation: We offer a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. Both small teams and large organizations benefit from having a single environment for planning and managing their work.
Our customers are from a wide range of industries, including Health Care, Government, Education...
Who is more expensive? Zoho Desk or TeamHeadquarters Help Desk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and TeamHeadquarters Help Desk.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. TeamHeadquarters Help Desk price starts at $20 per user/month , When comparing TeamHeadquarters Help Desk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zoho Desk is more expensive than TeamHeadquarters Help Desk.
Which software includes more/better features?
We've compared Zoho Desk Vs. TeamHeadquarters Help Desk based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
TeamHeadquarters Help Desk: Billing and Invoicing, Email Integration, Knowledge Base/FAQ, Reporting, Scheduling.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, TeamHeadquarters is built for all business sizes and types and comes with an extensive feature set.