jive communications - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: May 01, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

Some of the main competitors for Jive PBX are ShoreTel Sky and Vonage Business Solutions.

ShoreTel Sky is a business VOIP service provider which operates in the cloud. It can handle both business voice communications as well contact center management. Employees can utilize their virtual extensions on a variety of devices including mobile devices, and there is a collaboration platform to share information amongst different teams. The product also offers unified communications by integrating various channels into one inbox, and it can be integrated to other customer enterprise applications as well.

Jive PBX on the other hand provides a similar VOIP solution with options for internet faxing and interactive voice response. The product also offers three types of call monitoring with “Spy” allowing invisible monitoring, “Whisper” letting supervisors talk to agents without the customer knowing, as well as “Barge” where managers can intervene if the agent cannot address the customer’s issue successfully.

Then there is Vonage Business Solutions which provides all the basic VOIP call management features. Additional options include call recording, conferencing, as well as voicemail text transcription which can then be sent as an email to an assigned user. The product also provides plugins which can connect it to a variety of services and applications, and these can be developed if needed for other connectivity requirements.

While Jive PBX does not provide all of these features, it does support workflow automation for call routing while enabling product customization to meet business processes. It also has a separate module to handle the voice management requirements of contact centers.

2021's Top jive communications Alternatives

Here are the top 4 alternatives to jive communications that are worth checking out: SolarWinds for SMBs, RingCentral Phone for large size business, Nextiva Business VoIP for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Best for SMBs
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
Best for Enterprise
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Growing
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$0.95 per user/month
Functionality
13
Review
Compare

1. SolarWinds - Best for SMBs

SolarWinds is an alternative VoIP software, SolarWinds used on the cloud, jive communications can be used on-premises and on the cloud. SolarWinds, with a pricing score of 4.2 is considered more expensive to implement than jive communications with a score of 2.8.

SolarWinds is rated 5 stars by ITQlick experts, both software products offer a good range of features (SolarWinds offers 38 main features). compare head to head: SolarWinds Vs jive communications

2. RingCentral Phone - Best for Large Business

RingCentral Phone is an alternative VoIP software, RingCentral Phone installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. RingCentral Phone, with a pricing score of 4.2 is considered more expensive to implement than jive communications with a score of 2.8.

RingCentral Phone is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (RingCentral offers 34 main features). compare head to head: RingCentral Phone Vs jive communications

3. Nextiva Business VoIP - Best for Growing Companies

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, jive communications can be used on-premises and on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered more expensive to implement than jive communications with a score of 2.8.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs jive communications

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than jive communications with a score of 2.8.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs jive communications

5. ShoreTel

ShoreTel is an alternative VoIP software, ShoreTel used on the cloud, jive communications can be used on-premises and on the cloud. ShoreTel, with a pricing score of 5.4 is considered more expensive to implement than jive communications with a score of 2.8.

ShoreTel is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 6 main features). compare head to head: ShoreTel Vs jive communications

6. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than jive communications with a score of 2.8.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs jive communications

7. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. eVoice, with a pricing score of 6 is considered more expensive to implement than jive communications with a score of 2.8.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs jive communications

8. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than jive communications with a score of 2.8.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs jive communications

9. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, jive communications can be used on-premises and on the cloud. VoIP Phone Systems, with a pricing score of 5.4 is considered more expensive to implement than jive communications with a score of 2.8.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs jive communications

10. ShoreTel Sky

ShoreTel Sky is an alternative VoIP software, ShoreTel Sky installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than jive communications with a score of 2.8.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features). compare head to head: ShoreTel Sky Vs jive communications

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than jive communications with a score of 2.8.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs jive communications

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, jive communications can be used on-premises and on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered more expensive to implement than jive communications with a score of 2.8.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs jive communications

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, jive communications can be used on-premises and on the cloud. WebEx, with a pricing score of 5.4 is considered more expensive to implement than jive communications with a score of 2.8.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs jive communications

Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.