Salesforce CRM - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Jun 21, 2021

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Salesforce CRM is a fantastic tool with many features, but it’s important to make sure you’re choosing the right CRM software for your company and its unique needs. Salesforce CRM has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

2021's Top Salesforce CRM Alternatives

Here are the top 4 alternatives to Salesforce CRM that are worth checking out: Pipedrive for SMBs, Zoho CRM for large size business, Nimble for growing companies, and JobNimbus for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Best for Enterprise
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Growing
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Free version
JobNimbus
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$25 per user/month
Functionality
35

1. Pipedrive - Best for SMBs

Pipedrive is an alternative CRM software, Pipedrive installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Pipedrive, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

Pipedrive is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Pipedrive offers 19 main features).

Compare head to head: Pipedrive Vs Salesforce

2. Zoho CRM - Best for Large Business

Zoho CRM is an alternative CRM software, Zoho CRM installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Zoho CRM, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

Zoho CRM is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Zoho offers 36 main features).

Compare head to head: Zoho CRM Vs Salesforce

3. Nimble - Best for Growing Companies

Nimble is an alternative CRM software, Nimble installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Nimble, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

Nimble is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (Nimble offers 31 main features).

Compare head to head: Nimble Vs Salesforce

4. JobNimbus - Best for NO Budget or Start up Companies

JobNimbus is an alternative CRM software, JobNimbus installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. JobNimbus, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

JobNimbus is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (JobNimbus offers 35 main features).

Compare head to head: JobNimbus Vs Salesforce

5. Keap

Keap is an alternative CRM software, Keap installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Keap, with a pricing score of 3.8 is considered more expensive to implement than Salesforce with a score of 3.

Keap is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (Keap offers 35 main features).

Compare head to head: Keap Vs Salesforce

6. Nutshell

Nutshell is an alternative CRM software, Nutshell installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Nutshell, with a pricing score of 2.4 is considered less expensive to implement than Salesforce with a score of 3.

Nutshell is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nutshell offers 17 main features).

Compare head to head: Nutshell Vs Salesforce

7. HubSpot CRM

HubSpot CRM is an alternative CRM software, HubSpot CRM installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. HubSpot CRM, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

HubSpot CRM is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (HubSpot offers 9 main features).

Compare head to head: HubSpot CRM Vs Salesforce

8. Microsoft Dynamics CRM

Microsoft Dynamics CRM is an alternative CRM software, Microsoft Dynamics CRM installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Microsoft Dynamics CRM, with a pricing score of 4 is considered more expensive to implement than Salesforce with a score of 3.

Microsoft Dynamics CRM is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Microsoft offers 28 main features).

Compare head to head: Microsoft Dynamics CRM Vs Salesforce

9. Capsule CRM

Capsule CRM is an alternative CRM software, Capsule CRM installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Capsule CRM, with a pricing score of 2.4 is considered less expensive to implement than Salesforce with a score of 3.

Capsule CRM is rated 4.4 stars by ITQlick experts, both software products offer a good range of features (Capsule offers 19 main features).

Compare head to head: Capsule CRM Vs Salesforce

10. Freshsales

Freshsales is an alternative CRM software, Freshsales installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Freshsales, with a pricing score of 3.6 is considered more expensive to implement than Salesforce with a score of 3.

Freshsales is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (Freshsales offers 3 main features).

Compare head to head: Freshsales Vs Salesforce

11. Zendesk

Zendesk is an alternative CRM software, Zendesk installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Zendesk, with a pricing score of 2 is considered less expensive to implement than Salesforce with a score of 3.

Zendesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Zendesk offers 48 main features).

Compare head to head: Zendesk Vs Salesforce

12. Less Annoying CRM

Less Annoying CRM is an alternative CRM software, Less Annoying CRM installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Less Annoying CRM is considered same cost to implement ($15 per user/month) as Salesforce, both with a pricing score of 3.

Less Annoying CRM is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (Less offers 15 main features).

Compare head to head: Less Annoying CRM Vs Salesforce

13. Oracle Marketing Cloud

Oracle Marketing Cloud is an alternative CRM software, Oracle Marketing Cloud installed on-premises or used cloud based, Salesforce can be used on-premises and on the cloud. Oracle Marketing Cloud, with a pricing score of 8 is considered more expensive to implement than Salesforce with a score of 3.

Oracle Marketing Cloud is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Oracle offers 14 main features).

Compare head to head: Oracle Marketing Cloud Vs Salesforce

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.