ShoreTel Sky - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Jun 03, 2021

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The two main competitors of ShoreTel Sky include BlueFace Hosted PBX and VoicePlatform. Similarly to ShoreTel Sky, Blueface Hosted PBX is a cloud-based VoIP software solution. ShoreTel Sky is a product of Eastern Data Comm which began in 1988 and is based in the United States and on the other hand BlueFace Hosted PBX is a product of Blueface which was established in 2006 and based in Ireland.

ShoreTel Sky offers support during the business hours and in contrary Blueface Hosted PBX offers support online and during the business hours. Both ShoreTel Sky and Blueface Hosted PBX caters to SMBs. ShoreTel Sky offers training via documentation and in-person, but Blueface Hosted PBX offers training via documentation, webinars, live-online and in-person.

Voice Platform is a cloud-based VoIP solution just like ShoreTel Sky. ShoreTel Sky is a product of Eastern Data Comm which began in 1988 and is based in the United States whereas Voice Platform is a product of Simple Phone Co which began in 2009 and based in the United States.

ShoreTel Sky offers support during the business hours while Voice Platform offers support online and via a 24/7 live-rep. Voice Platform offers training via documentation and live-online and in contrary ShoreTel Sky offers training via documentation and in-person.

2021's Top ShoreTel Sky Alternatives

Here are the top 4 alternatives to ShoreTel Sky that are worth checking out: SolarWinds for SMBs, RingCentral Phone for large size business, jive communications for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ShoreTel
ITQlick rating
4.3/5
Score
87/100
Pricing
7.6/10
License pricing
$40 per user/month
Functionality
24
Best for SMBs
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$949 per user/year
Functionality
38
Best for Enterprise
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Growing
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$75 per license
Functionality
13
Review

1. SolarWinds - Best for SMBs

SolarWinds is an alternative VoIP software, SolarWinds used on the cloud, ShoreTel Sky can be used on-premises and on the cloud. SolarWinds, with a pricing score of 4.2 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

SolarWinds is rated 5 stars by ITQlick experts, both software products offer a good range of features (SolarWinds offers 38 main features). compare head to head: SolarWinds Vs ShoreTel Sky

2. RingCentral Phone - Best for Large Business

RingCentral Phone is an alternative VoIP software, RingCentral Phone installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. RingCentral Phone, with a pricing score of 4.2 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

RingCentral Phone is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (RingCentral offers 34 main features). compare head to head: RingCentral Phone Vs ShoreTel Sky

3. jive communications - Best for Growing Companies

jive communications is an alternative VoIP software, jive communications installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features). compare head to head: jive communications Vs ShoreTel Sky

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs ShoreTel Sky

5. Nextiva Business VoIP

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, ShoreTel Sky can be used on-premises and on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs ShoreTel Sky

6. ShoreTel

ShoreTel is an alternative VoIP software, ShoreTel used on the cloud, ShoreTel Sky can be used on-premises and on the cloud. ShoreTel, with a pricing score of 5.4 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

ShoreTel is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 6 main features). compare head to head: ShoreTel Vs ShoreTel Sky

7. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs ShoreTel Sky

8. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. eVoice, with a pricing score of 6 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs ShoreTel Sky

9. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than ShoreTel Sky with a score of 7.6.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs ShoreTel Sky

10. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, ShoreTel Sky can be used on-premises and on the cloud. VoIP Phone Systems, with a pricing score of 5.4 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs ShoreTel Sky

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs ShoreTel Sky

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, ShoreTel Sky can be used on-premises and on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs ShoreTel Sky

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, ShoreTel Sky can be used on-premises and on the cloud. WebEx, with a pricing score of 5.4 is considered less expensive to implement than ShoreTel Sky with a score of 7.6.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs ShoreTel Sky

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.