Smartwerks - Top 4 Alternatives (Aug 2022)

Smartwerks Review
ITQlick Score: 86/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: Jewelry Store POS -> Smartwerks -> Smartwerks competitors
Ranking:Ranked 2 out of 9 Jewelry Store POS systems
Company: Smartwerksusa Inc.
Pricing: starts at $119 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Smartwerks review, Smartwerks alternatives
Shlomi LaviShlomi Lavi / updated: Aug 18, 2022

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Smartwerks vs. Diaspark Retail

POS functionality is included in both software packages. Some of the things that Smartwerks has that Diaspark Retail does not include inventory management, shipping, and reports. Smartwerks lacks Diaspark Retail capabilities, such as Repair, Custom Orders, and Special Orders.

Diaspark Retail also offers an On-Premise version that can be installed locally and runs on Windows or Linux, although both solutions are cloud-based. The licensing costs for both software programs are not provided. Both programs provide a full-featured, unified solution for jewelry stores, tailor-made to the industry specific needs.

Smartwerks assists small and medium-sized specialty merchants such as those dealing in mattresses, jewelry, furniture, and more. Smartwerks was created in 1980 and has 50+ locations, whereas Diaspark Retail was founded in 1995 and has 750+ employees worldwide; both are privately owned software products.

Smartwerks vs. PIRO

Features common to both systems include accounting tools, time and attendance tracking for staff, inventory tracking, and real-time reporting. Delivery management is something that PIRO does not provide, but Smartwerks does. Unlike Smartwerks, PIRO allows for customization and features like a dedicated customer portal. While both solutions are accessible over the cloud, PIRO also includes a locally installed option for Windows and Linux.

Smartwerks does not disclose its licensing fees, whereas PIRO begins at $299 per month after a free trial. PIRO caters to jewelry producers, jewelry wholesalers, jewelry casting firms, and jewelry retailers/distributors, whereas Smartwerks focuses on the patio & hearth industry, appliance stores, mobile vendors, wholesalers, and others. Both Smartwerks (established in 1980) and PIRO (established in 2010) are privately owned software products.

Smartwerks vs. The Jewel Software

Similar capabilities, such as those used in inventory management and accounting, may be found in both packages. Smartwerks provide employee administration and reporting features, but not by The Jewel Software. The Jewel Software provides order management, supplier management, billing, and invoicing, but Smartwerks does not. Both software solutions are hosted in the cloud. There is no information available on the price of licenses for each piece of software.

Both programs are aimed specifically at the Jewelry Retail industry. Manufacturers of jewelry, diamond and gem suppliers, manufacturers of gold and diamond products, polishers, platers, and setters are the primary customers of The Jewel Software. The Jewel Software was developed in 2009 and has been implemented in 14 countries, whereas Smartwerks was formed in 1980 and has been used by 50+ stores.

Smartwerks alternatives - for low budget, SMBs and global businesses

Here are the top 4 alternatives to Smartwerks that are worth checking out:

Ace Retail POS for SMBs, Jagged Peak for large size business, Diamond relations CRM for growing companies, and
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
ITQlick rating
License pricing
$119 per month
Best for SMBs
Ace Reta...
ITQlick rating
License pricing
$675 per license
Best for Enterprise
Jagged P...
ITQlick rating
License pricing
Pricing not available
Diamond ...
ITQlick rating
License pricing
$35 per user/month


Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.