SolarWinds - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Dec 14, 2021

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SolarWinds compete with other VoIP systems like PRTG Network Monitor, LogicMonitor, and Cacti. We will compare these VoIP systems in some specific aspects below.
  • Functionality: SolarWinds offers features like Call Detail Record Analysis, Network Jitter, Packet Loss, Cisco Call Manager Support, IP SLA Monitor, WAN Monitor, VoIP Statistics, Avaya VoIP Troubleshooting, VoIP Troubleshooting, VoIP Monitor, Network Jitter Monitor, Call Quality, etc. Compared to its alternatives, PRTG Network Monitor offers unique features (and little similarities with SolarWinds) like Integrated Technologies, Maps, dashboards, Alerting, Multiple User Interfaces and Cluster failover solutions and Distributed Monitoring. LogicMonitor also offers unique features with many similar features to PRGT Network Monitor. Such features include Infrastructure Monitoring, Log Analysis, Network, Cloud, Servers, Websites (lacking in SolarWinds and PRTG Network Monitor), Containers, Remote Monitoring, Application Performance Monitoring, Storage, and Database Monitoring.
  • Customers/Industries: SolarWinds targets IT professionals in help desk, service desk, operations, etc., who are trying to bridge the gap between VoIP infrastructure management, and network transport infrastructure. Compared to its alternatives, PRTG Network Monitor targets healthcare, Buildings, industrial, Education, Finance, and government industries. Customers like 7eleven, Virginia Tech, National Theater, and Rexroth (a Bosch Company) use PRTG Network Monitor. LogicMonitor targets ITOps teams, service providers, and DevOps teams. Teams using LogicMonitor can be found in companies like Accruent, Rehrig Pacific Company, etc.
  • Cost: The license cost information for SolarWinds is unavailable on its official website. According to ITQlick expert cost research, SolarWinds is cost-rated at 2.1/5, which means it is a low-cost VoIP software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. The license cost information for LogicMonitor, PRGT Network Monitor, and Cacti is unavailable on their respective official websites.
  • Cloud-based/On-premise: SolarWinds and its alternatives are cloud-based. PRGT Network Monitor offers On-premise for windows.
  • Popularity: SolarWinds (1999) is publicly-traded on the NYSE under the SWI symbol. SolarWinds has 300,000+ customers in 190 countries, including 498 of the Fortune 500. When compared to its alternatives, PRTG Network Monitor (1997) is privately held and trusted by 500,000 companies worldwide. LogicMonitor (2008) is privately held and trusted by over 2000 global enterprises.
  • Scalability: PRTG Network Monitor can accommodate small, medium, and large infrastructures. LogicMonitor can accommodate Managed service providers and enterprises.
  • Support: SolarWinds and its alternatives share similar support channels like FAQs/forums. SolarWinds, PRTG Network Monitor, and LogicMonitor offer email/help desk, a knowledge base, and Chat. SolarWinds and LogicMonitor offer Phone support and 24/7 live rep.

2021's Top SolarWinds Alternatives

Here are the top 4 alternatives to SolarWinds that are worth checking out: RingCentral Phone for SMBs, jive communications for large size business, Nextiva Business VoIP for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$949 per user/year
Functionality
38
Best for SMBs
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Best for Enterprise
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Growing
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$75 per license
Functionality
13
Review

1. RingCentral Phone - Best for SMBs

RingCentral Phone is an alternative VoIP software, RingCentral Phone installed on-premises or used cloud based, SolarWinds can be used on the cloud. RingCentral Phone is considered same cost to implement ($19.99 per user/month) as SolarWinds, both with a pricing score of 4.2.

RingCentral Phone is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (RingCentral offers 34 main features). compare head to head: RingCentral Phone Vs SolarWinds

2. jive communications - Best for Large Business

jive communications is an alternative VoIP software, jive communications installed on-premises or used cloud based, SolarWinds can be used on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than SolarWinds with a score of 4.2.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features). compare head to head: jive communications Vs SolarWinds

3. Nextiva Business VoIP - Best for Growing Companies

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, SolarWinds can be used on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than SolarWinds with a score of 4.2.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs SolarWinds

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, SolarWinds can be used on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than SolarWinds with a score of 4.2.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs SolarWinds

5. ShoreTel

ShoreTel is an alternative VoIP software, ShoreTel used on the cloud, SolarWinds can be used on the cloud. ShoreTel, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

ShoreTel is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 6 main features). compare head to head: ShoreTel Vs SolarWinds

6. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, SolarWinds can be used on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than SolarWinds with a score of 4.2.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs SolarWinds

7. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, SolarWinds can be used on the cloud. eVoice, with a pricing score of 6 is considered more expensive to implement than SolarWinds with a score of 4.2.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs SolarWinds

8. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, SolarWinds can be used on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than SolarWinds with a score of 4.2.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs SolarWinds

9. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, SolarWinds can be used on the cloud. VoIP Phone Systems, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs SolarWinds

10. ShoreTel Sky

ShoreTel Sky is an alternative VoIP software, ShoreTel Sky installed on-premises or used cloud based, SolarWinds can be used on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than SolarWinds with a score of 4.2.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features). compare head to head: ShoreTel Sky Vs SolarWinds

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, SolarWinds can be used on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than SolarWinds with a score of 4.2.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs SolarWinds

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, SolarWinds can be used on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered less expensive to implement than SolarWinds with a score of 4.2.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs SolarWinds

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, SolarWinds can be used on the cloud. WebEx, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs SolarWinds

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.