SolarWinds - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: May 01, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

The two main competitors of SolarWinds include Freshservice and LiveChat. Freshservice is cloud-based help-desk solution designed for businesses of all sizes just like SolarWinds. Freshservice vendor is Freshworks which is a company that was founded in 2010 and based in the United States but SolarWinds vendor is SolarWinds which was founded in 2007 and based in the United States.

Both Freshservice and SolarWinds offers a free trial. Both Freshservice and SolarWinds offers support online, during the business hours and via a 24/7 live rep. Both SolarWinds and Freshservice offers training via documentation, webinars, live online and in-person.

Both LiveChat and SolarWinds are cloud-based help-desk solution designed for businesses of all sizes. SolarWinds vendor is SolarWinds which was founded in 2007 and based in the United States. Whereas LiveChat vendor is LiveChat software which was founded in 2002 and based in the United States.

LiveChat offers support online, and via a 24/7 live and in contrary SolarWinds offers support online, during the business hours and via a 24/7 live rep. LiveChat offers training via documentation, webinars and live online and in comparison SolarWinds offers training via documentation, webinars, live online and in-person.

2021's Top SolarWinds Alternatives

Here are the top 4 alternatives to SolarWinds that are worth checking out: RingCentral Phone for SMBs, jive communications for large size business, Nextiva Business VoIP for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
Best for SMBs
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Best for Enterprise
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Growing
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$0.95 per user/month
Functionality
13
Review

1. RingCentral Phone - Best for SMBs

RingCentral Phone is an alternative VoIP software, RingCentral Phone installed on-premises or used cloud based, SolarWinds can be used on the cloud. RingCentral Phone is considered same cost to implement ($19.99 per user/month) as SolarWinds, both with a pricing score of 4.2.

RingCentral Phone is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (RingCentral offers 34 main features). compare head to head: RingCentral Phone Vs SolarWinds

2. jive communications - Best for Large Business

jive communications is an alternative VoIP software, jive communications installed on-premises or used cloud based, SolarWinds can be used on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than SolarWinds with a score of 4.2.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features). compare head to head: jive communications Vs SolarWinds

3. Nextiva Business VoIP - Best for Growing Companies

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, SolarWinds can be used on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than SolarWinds with a score of 4.2.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs SolarWinds

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, SolarWinds can be used on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than SolarWinds with a score of 4.2.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs SolarWinds

5. ShoreTel

ShoreTel is an alternative VoIP software, ShoreTel used on the cloud, SolarWinds can be used on the cloud. ShoreTel, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

ShoreTel is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 6 main features). compare head to head: ShoreTel Vs SolarWinds

6. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, SolarWinds can be used on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than SolarWinds with a score of 4.2.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs SolarWinds

7. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, SolarWinds can be used on the cloud. eVoice, with a pricing score of 6 is considered more expensive to implement than SolarWinds with a score of 4.2.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs SolarWinds

8. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, SolarWinds can be used on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than SolarWinds with a score of 4.2.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs SolarWinds

9. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, SolarWinds can be used on the cloud. VoIP Phone Systems, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs SolarWinds

10. ShoreTel Sky

ShoreTel Sky is an alternative VoIP software, ShoreTel Sky installed on-premises or used cloud based, SolarWinds can be used on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than SolarWinds with a score of 4.2.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features). compare head to head: ShoreTel Sky Vs SolarWinds

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, SolarWinds can be used on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than SolarWinds with a score of 4.2.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs SolarWinds

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, SolarWinds can be used on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered less expensive to implement than SolarWinds with a score of 4.2.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs SolarWinds

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, SolarWinds can be used on the cloud. WebEx, with a pricing score of 5.4 is considered more expensive to implement than SolarWinds with a score of 4.2.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs SolarWinds

Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.