Cisco Webex Experience Management is a fast growing cloud-based Customer Experience Management software, it is designed to support small, medium and large size business. Cisco Webex Experience Management receiv...
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KANA Express is more expensive to implement (TCO) than Cisco Webex Experience Management, and KANA Express is rated higher (77/100) than Cisco Webex Experience Management (76/100). KANA Express offers users more features (1) than Cisco Webex Experience Management (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CloudCherry Analytics: Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight, using the customizable, easy-to-use SaaS-based solution.
Verint: ...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cisco Webex Experience Management and KANA Express.
Cisco Webex Experience Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CloudCherry is rated 4, which is lower than the average cost of Customer Service software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Customer Service software cost.
Bottom line: KANA Express is more expensive than Cisco Webex Experience Management.
We've compared Cisco Webex Experience Management Vs. KANA Express based on some of the most important and required Customer Service features.
Cisco Webex Experience Management: We are still working to collect the list of features for Cisco Webex Experience Management.
KANA Express: Customer Service.
Cisco Webex Experience Management's typical customers include: Small, medium and large size businesses, Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.
Cisco Webex Experience Management is a fast growing cloud-based Customer Experience Management software, it is designed to support small, medium and large size business. Cisco Webex Experience Management receiv...
Compare Pricingstarts at $100 per user/month
KANA Express was developed by Verint System as a cloud-computing hosting and on-premise CRM program. It was designed to be sophisticated, yet simple to use. Its features will make great customer experiences acr...
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Cisco Webex Experience Management review |
Company: | CloudCherry Analytics |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Cisco Webex Experience Management review, Cisco Webex Experience Management pricing, Cisco Webex Experience Management alternatives |
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Social Media Management -> KANA Express review |
Company: | Verint |
Pricing: | starts at $100 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | KANA Express review, KANA Express pricing, KANA Express alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.