Compare Intelligent Voice Portal and Intelligent Voice Portal - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Intelligent Voice Portal or Intelligent Voice Portal?

Intelligent Voice Portal is more expensive to implement (TCO) than Intelligent Voice Portal, and Intelligent Voice Portal is rated with the same score (62/100) as Intelligent Voice Portal (62/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Convergys Corporation Vs. Convergys Corporation

Convergys Corporation: As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day our 75,000 employees help our clients balance the demands of increasing rev...

Convergys Corporation: As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day our 75,000 employees help our clients balance the demands of increasing rev...

Who is more expensive? Intelligent Voice Portal or Intelligent Voice Portal?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intelligent Voice Portal and Intelligent Voice Portal.

Intelligent Voice Portal price starts at $49 per month , On a scale between 1 to 10 Intelligent Voice Portal is rated 6, which is similar to the average cost of Call Center software. Intelligent Voice Portal price starts at $49 per month , When comparing Intelligent Voice Portal to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Intelligent Voice Portal cost is around the same cost of Intelligent Voice Portal.

Which software includes more/better features?

We've compared Intelligent Voice Portal Vs. Intelligent Voice Portal based on some of the most important and required Call Center features.

Intelligent Voice Portal: Data Import/Export, Basic Reports, Online Customer Support.

Intelligent Voice Portal: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Intelligent Voice Portal's typical customers include: Large business, and Intelligent Voice Portal's target customer size include: Large business.