Shlomi Lavi / Nov 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Intelligent Voice Portal is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Intelligent Voice Portal (62/100). Intelligent Voice Portal offers users more features (3) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convergys Corporation: As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day our 75,000 employees help our clients balance the demands of increasing rev...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intelligent Voice Portal and CenterWare Inbound.
Intelligent Voice Portal price starts at $49 per month , On a scale between 1 to 10 Intelligent Voice Portal is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Intelligent Voice Portal is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Intelligent Voice Portal is more expensive than CenterWare Inbound.
We've compared Intelligent Voice Portal Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Intelligent Voice Portal: Data Import/Export, Basic Reports, Online Customer Support.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Intelligent Voice Portal's typical customers include: Large business, and CenterWare Inbound's target customer size include: Medium and large size businesses.
starts at $49 per month
Intelligent Voice Portal is a growing cloud-based Call Center software, it is designed to support large size call centers. Intelligent Voice Portal received a rating of 3.1 from ITQlick team. The software cost ...
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricing| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Intelligent Voice Portal review |
| Company: | Convergys Corporation |
| Pricing: | starts at $49 per month |
| Typical customers: | Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Intelligent Voice Portal review, Intelligent Voice Portal pricing, Intelligent Voice Portal alternatives |
| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound review |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.