Compare KMS Lighthouse Vs. Salesforce

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KMS Lighthouse Vs. Salesforce - Dec 03, 2018

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KMS Lighthouse Specifications

Name: KMS Lighthouse
Company: KMS lighthouse
Address United States
Website:KMS Lighthouse
Software Type: Standalone, On Premise
Typical Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop

Salesforce Specifications

Name: Salesforce
Company: Salesforce.com
Address Salesforce.com Inc, Market Street, San Francisco, CA
Website:Salesforce
Software Type: Standalone, Cloud, SaaS
Typical Customers: Small business, Medium business, Large business
Business Area: Customer service, Marketing, Sales management, Service management
Platforms: Desktop, Mobile, Cloud

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KMS Lighthouse: 0 Features

We are working to collect the list of features

Salesforce: 8 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking

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KMS Lighthouse Review
Updated: Aug 16, 2018

CRM Knowledge impacts efficiency, customer satisfaction and revenue growth. Slow, disrupted and ineffective access to knowledge is affecting the ability to sell products and services. In 30% of service interactions, the customer is on-hold, in-transfer, or required to call again due to insufficient agent knowledge. What is the value of your precious customer time? At KMS lighthouse, we know how important it is to maximize customer satisfaction and cut transaction cycles. That’s the power of Lighthouse Desktop, our incredible knowledge solution that provides agents with real-time, on-the-spot access to all the critical information they need to transform customer engagement into sales.

KMS Lighthouse Average Rating

The average rating of KMS Lighthouse is 3 stars. The rating is based on 7 aggregated online reviews.

KMS Lighthouse Typical Customers

Small business, Medium business

Read more - KMS Lighthouse

Salesforce Review
Updated: Dec 03, 2018

Salesforce is a cloud-based CRM software designed to streamline day to day customer-related business activities. This is an application that has all the necessary tools and features for ensuring that sales and marketing are addressed in the best ways possible. A company that has a marketing team can take advantage of this application and use it to share information and collaborate for improving overall company performance.

Salesforce Average Rating -

The average rating of Salesforce is 5 stars. The rating is based on 180 aggregated online reviews.

Salesforce Typical Customers

Salesforce is ideal for individuals as well as companies. Large and medium companies with a wide client network will benefit more from using this software. This is more of a business management program that can facilitate in efficient organization of business tasks. Customers are able to track their queries using the portal that is provided specifically for them. There is a social media plugin that would be useful in social marketing.

Is Salesforce the right software for me?

SalesForce is a product that supports vast CRM functionality, and we at ITQlick.com certainly recommend adding it to your short-list in case your required solution should focus on the following modules: sales and marketing automation, customer service, and knowledge management. If your organization needs software that supports features such as help desk or call center, then we think that SalesForce is less suitable for you, and we will be happy to recommend a solution that better matches your business.

SalesForce is intended for supporting a wide array of industries, such as research and management, banking, and retail and wholesale, to name a few. Yet, its core functionality does not support non-profits activities which are only offered as an add-on is some packages.

Salesforce is best fitted for small, medium, and large organizations that are not limited to an on-premise deployment model and can incorporate a cloud-based solution.Read more - Salesforce

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KMS Lighthouse pricing

KMS Lighthouse price Starting from $49 per month , on a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of CRM software.

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Salesforce pricing

Salesforce price Starting from $65 Per month/user , when comparing Salesforce to their competitors, the software is rated 4 - lower than the average CRM software cost.

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