Compare Relenta and Box - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Relenta or Box?

Relenta is more expensive to implement (TCO) than Box, and Box is rated higher (92/100) than Relenta (85/100). Box offers users more features (8) than Relenta (3). There is a clear winner in this case and it is Box!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Relenta Vs. Box.net

Relenta: We did :) Our founder, Dmitri Eroshenko, started Relenta as a side project at Clicklab, our sister company. The idea was to take several different types of software that our team used regularly and distill them into one single program. We thought an all-in-one email/CRM/group calendar/mailing list management/task management app might help reduce bu...

Box.net: Box.net is the maker of Box software that lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices

Who is more expensive? Relenta or Box?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relenta and Box.

Relenta price starts at $39 per user/month , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software. Box price starts at $15 per user/month , When comparing Box to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Relenta is more expensive than Box.

Which software includes more/better features?

We've compared Relenta Vs. Box based on some of the most important and required CRM features.

Relenta: Customer Service, Sales Automation, Collaboration Center .

Box: Basic Reports, Data Import/Export, Online Customer Support, Version Control, Document Indexing.

Target customer size

Relenta's typical customers include: Small businesses and start ups, Customers of the software include small and medium businesses as well as large enterprises.



Relenta

ITQlick rating
(4.9/5)

starts at $39 per user/month

Relenta is a CRM software that deviates from conventional CRM and uses a system termed customer interaction management (CIM).

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Lead Generation.

Box

ITQlick rating
(4.3/5)

starts at $15 per user/month

Box is a cloud-based file-sharing, collaboration, and storage solution designed for companies of all sizes and used across multiple industry verticals. The primary features of Box include digital asset manageme...

Categories: Construction, Construction Apps, Electrician Apps, Heavy Construction, Home Builder.

Compare specifications

Compare features

Relenta: 3 Features

Customer Service
Sales Automation
Collaboration Center

Box: 8 Features

Basic Reports
Data Import/Export
Online Customer Support
Version Control
Document Indexing
User Access Controls
Content Management
Backup
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Relenta
ITQlick rating
4.9/5
Score
85/100
Pricing
5/10
License pricing
$39 per user/month
Functionality
13
Compare
Box
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
26
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.