Box Review - why 4.3 stars?

• Security: Box offers top priority to protecting sensitive files of end-users in the cloud. This feature has advanced security controls, intelligent threat-detection, and complete information governance.
• Collaboration: This feature enhances the collaboration between many people, from teammates to customers to partners and vendors.
• Integrations: With this feature, end-users can integrate the best-of-breed tech stack and gets even better with Box as the secure content layer. Box offers integrations with more than 1,500 apps.

• Box enables end-users to quickly transfer files from any device to the cloud storage space of the box
• The software offers optimal security and speed
• The software allows for Integration with a lot of apps

• Users complain of limited storage limits

• Functionality: Box offers features like Frictionless security, Seamless collaboration, Simplified workflow, Best-of-breed app integrations, etc. When compared to its alternatives, Dropbox offers features like Store and sync, Share, Stay secure (available in Box), Collaborate (available in Box), Streamline remote work, Keep your family organized, Send and track documents, etc. Microsoft OneDrive for Business offers features like Anywhere access, Seamless collaboration (available in Box and Dropbox), Untethered mobility, Controls for security (available in Box and Dropbox), etc. Citrix ShareFile offers features like Streamline collaboration (available in all alternatives), integrations (available in Box), Legally Binding E-Signatures, Custom Client Portal, etc.
• Customers/Industries: Box renders its services to target industries like Financial Services, Government, Nonprofit, Education, Professional Services, etc. Examples of customers using Box are Broadcom, Morgan Stanley, AstraZeneca, Fico, Intuit, JLL, The International Rescue Committee, Farmers Insurance, etc. Dropbox renders its services to target industries like Education, Media, Construction, Retail, and Technology. Dropbox has customers like Intersport, Wellcom, Adco, Nearmap, etc. Microsoft OneDrive for Business is used by over 85 percent of the Fortune 500. OneDrive has customers like Textron, Chevron, Accenture, DBS, etc. Citrix ShareFile renders its services to target industries like Accounting, Legal, Finance, Healthcare, Insurance, Architecture, Manufacturing, Construction, Real Estate, Engineering, etc. ShareFile has customers like AKQURACY marketing and communications, Virginia Commonwealth University, NorthGauge Healthcare Advisors, etc.
• Cost: According to ITQlick expert cost research, Box is cost-rated at 1/5. This means it is low-cost document management software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. Box starts at $15 per user per month on annual billing and $20 monthly. Dropbox starts at $12.50 per user per month on annually billing and $15 monthly. Microsoft OneDrive for Business starts at $5 per user per month. Citrix ShareFile starts at $50 per month on annual billing and $55 monthly.
• Cloud-based/On-premise: Box and all its alternatives are cloud-based.
• Popularity: Box is publicly traded on the NYSE under the BOX symbol, and it powers more than 87,000 businesses globally. Dropbox is also publicly traded on the Nasdaq under the DBX symbol. Dropbox is trusted by over 600 million users and 500,000 teams. ShareFile is a subsidiary of Citrix, which is publicly traded on the Nasdaq under the CTXS symbol with over 65,000 companies.
• Scalability: Box can accommodate every industry and business size, from SMBs to global enterprises. Dropbox Business and Microsoft OneDrive can also accommodate companies of all sizes.
• Support: Box offers support channels like FAQs/Forum, Knowledge Base, 24/7 (Live Rep), and Chat. Dropbox and Citrix ShareFile offer all support channels of Box, including Phone Support and Email/Help Desk, which are unavailable in Box.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Box. You can also find here pricing information from Box's website.