Box Review - why 4.3 stars?

Box Review
ITQlick Score: 92/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Document Management -> Box review
Ranking:Ranked 4 out of 423 Document Management systems
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Box pricing, Box alternatives
Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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What is Box?

Boss is a cloud-based document management software designed to simplify workflow and collaboration with anyone, anywhere, on any device. The software comes with features such as:
  • Security: Box offers top priority to protecting sensitive files of end-users in the cloud. This feature has advanced security controls, intelligent threat-detection, and complete information governance.
  • Collaboration: This feature enhances the collaboration between many people, from teammates to customers to partners and vendors.
  • Integrations: With this feature, end-users can integrate the best-of-breed tech stack and gets even better with Box as the secure content layer. Box offers integrations with more than 1,500 apps.
The Box is a document management software that started in 2005. The company is headquartered in Redwood City, California, United States. The company has a workforce of up to 5000 employees.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries where the software can be used include healthcare and life sciences, media and entertainment, financial services, retail and wholesale, advertisement and marketing, and others. Some notable clients of the software include Grey Group, Schneider Electric, and P&G etc.

Main features and functionalities

The software offers secure online storage of files with as much as 10GB of free storage space. Files can be synchronized with desktop and can be viewed and accessed from anywhere. Online storage also provides for easier sharing of files regardless of their size. Users can also be invited to upload, download, and edit files with custom permissions.

Other than sharing of files through simple upload, Box also offers sharing file links via email and sharing of entire folders. Support is offered for all major file and document formats. The software also offers SSL encryption, file embedding on website, and mobile support.

What is the actual cost?

Box offers four license pricing options. All the pricing options come with a minimum of 3 users. These plans are Business, Business Plus, Enterprise, and Enterprise Plus.
  • Business starts at $15 per user per month on annual billing and $20 monthly. Business Plus starts at $25 per user per month on annual billing and $33 monthly.
  • Enterprise starts at $35 per user per month on annual billing and $47 monthly. The license cost information for Enterprise Plus is unavailable on its official website.
  • The Business plan comes with features such as Unlimited Storage, Maximum users, 3 Minimum users, 50 Version history, 50,000 API calls per month, etc.
  • The Business Plus comes with everything in Business, including 50 Version history, 50,000 API calls per month, Advanced admin & controls, etc.
  • The Enterprise plan comes with everything in Business, including 100 Version history, 100,000 API calls per month, etc.
  • The Enterprise Plus comes with everything in Enterprise, including 100,000 API calls per month, 1,000 Included Documents for 3rd party & custom apps, etc.
  • ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Box. You can also find here pricing information from Box's website.


    • Box enables end-users to quickly transfer files from any device to the cloud storage space of the box
    • The software offers optimal security and speed
    • The software allows for Integration with a lot of apps


    • Users complain of limited storage limits

    How it stacks up?

    Access a head to head analysis of Box vs alternative software solutions.
    ITQlick rating
    License pricing
    ITQlick rating
    License pricing
    $15 per user/month
    ITQlick rating
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    $9.99 per license
    ITQlick rating
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    $10 per user/month
    ITQlick rating
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    $349 per month
    ITQlick rating
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    $3,950 per year

    Frequently Asked Questions (FAQs)

    Is it the best Document Management system?

    Box is ranked 4 out of 423 software in their category (Document Management systems).

    How they are rated on ITQlick?

    The rating of Box is 4.3 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

    Is it an easy to use Software?

    Yes, Box makes it fairly easy to use. This product is user friendly and intuitive.

    Is it cloud-based?

    Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

    Can it be used on mobile?

    No, currently Box can't be accessed on mobile, you would need to access it from your computer.

    What should we ask during a demo session?

    Differences between Box and alternatives?

    The most popular alternatives to Box in 2024: SmartFile, Scan123, iAnnotate Enterprise, GoFileRoom, Microsoft OneDrive. Access the complete competitors analysis here - Box VS Document Management Software alternatives.

    Is Box right for you or your business?

    End-users or businesses seeking to streamline how they manage the lifecycle of the content that powers their business processes with flexible retention schedules, preservation for defensible discovery, and disposition management will fit well with Box. Some businesses using Box are AstraZeneca, General Electric, P&G, and The GAP.

    List of categories

    Construction Apps
    Electrician Apps
    Heavy Construction
    Home Builder
    Roofing Contractor
    Content Management
    Team Collaboration
    Web Collaboration
    File Storage
    Project Management
    Issue Management

    List of features

    Basic Reports
    Data Import/Export
    Online Customer Support
    Version Control
    Document Indexing
    User Access Controls
    Content Management

    Auditor - Shlomi Lavi

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    Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.