USAN Predictive Dialer - Top Competitors (Mar 2022)
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| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Auto Dialer / Predictive Dialer -> USAN Predictive Dialer review -> USAN Predictive Dialer competitors |
| Ranking: | Ranked 11 out of 21 Auto Dialer / Predictive Dialer systems |
| Company: | USAN INC |
| Pricing: | starts at $34.95 per license |
| Typical customers: | Small business, Large business |
| Platforms: | Desktop, Cloud |
| Links: | USAN Predictive Dialer review, USAN Predictive Dialer pricing guide |
Shlomi Lavi / updated: Mar 26, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
USAN Predictive Dialer vs. Alternatives in 2024
Some of the main competitors for USAN Predictive Dialer include SpitFire SEP and Aspect Predictive Dialer.SpitFire SEP provides an on premise solution to address the predictive dialing needs of companies. The product provides both and incoming & outgoing predictive dialers for call center requirements. Additionally its features include monitoring of call center traffic & call times to automatically adjust dialing frequencies to optimize the number of calls an agent can handle. This can also be modified dynamically by a manager if required, and the software provides details of the call to the agent prior to connection with the customer.
USAN Predictive Dialer in comparison provides the same features but is only available for outgoing traffic. However it includes an option to handle precision dialing which can manage customer call waiting to ensure optimized response times. Additionally the product can be integrated with marketing campaigns for automatic call dialing, but also includes a call back feature for those customers requiring more detailed information.
Aspect Predictive Dialer is another predictive dialer focused on outbound call management with on premise & hosted deployment options. Its additional features include integrated routing of SMS and email to agents, as well as automated detection of unavailable or wrong connections to avoid the wastage of an agent’s time. There are also business intelligence tools to optimize the customer calling lists and improve campaign success rates.
While USAN Predictive Dialer does not address these features, it is available as an on premise and hosted solution and provides an open API for integration to other applications.
USAN Predictive Dialer alternatives - for small & large Business
Here are the top 4 alternatives to USAN Predictive Dialer that are worth checking out: Winleads for SMBs, FrontSpin for large size business, PIMS Dialer for growing companies, and DialerAI for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.