Compare USAN Predictive Dialer and FrontSpin - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - USAN Predictive Dialer or FrontSpin?

USAN Predictive Dialer is more expensive to implement (TCO) than FrontSpin, and FrontSpin is rated higher (83/100) than USAN Predictive Dialer (75/100). Both tools offer the same amount of features.

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

USAN INC Vs. TalkCycle LLC (DBA FrontSpin).

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Who is more expensive? USAN Predictive Dialer or FrontSpin?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN Predictive Dialer and FrontSpin.

USAN Predictive Dialer price starts at $34.95 per license , On a scale between 1 to 10 USAN Predictive Dialer is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. FrontSpin price Has a free version , When comparing FrontSpin to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: USAN Predictive Dialer is more expensive than FrontSpin.

Which software includes more/better features?

We've compared USAN Predictive Dialer Vs. FrontSpin based on some of the most important and required Auto Dialer / Predictive Dialer features.

USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Target customer size

USAN extends help to organisation of any kind across various industries. The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management.