Shlomi Lavi /
Apr 15, 2022
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Bottom Line: Which is Better - Zoho Assist or UltraVNC?
UltraVNC is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than UltraVNC (86/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. UltraVNC
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
UltraVNC: UltraVNC is notable as the base for free no-install remote help desk options including UltraVNC Single Click ("SC") and PCHelpWare. These operate by generating pre-configured executables that can be downloaded and run on systems needing support; these applications then connect back to server software running on the system providing support.
Who is more expensive? Zoho Assist or UltraVNC?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and UltraVNC.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. UltraVNC price starts at $100 per user/year , When comparing UltraVNC to its competitors, the software is rated 4 - lower than the average Remote Support software cost.
Bottom line: UltraVNC is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. UltraVNC based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
UltraVNC: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and UltraVNC's target customer size include: Small, medium and large size businesses.